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Frequently Asked Questions
FREQUENTLY ASKED QUESTIONS
Q: How do I purchase an item through laptopbackpacksource.com?
A: If you find a product you would like to purchase simply click on the "Add To Cart" button. You may then continue shopping or go back to your shopping cart by clicking the "Shopping Cart" button at the top right of the screen. From your shopping cart you may select "checkout", then follow the prompts.
Q: Is it safe to purchase items from laptopbackpacksource.com using a credit card?
A: Yes, it is completely safe and secure to purchase items using a credit card. We have a secure merchant account that automatically deposits money from your credit card directly into our bank account without anyone ever seeing your personal account information.
Q: What is your return policy?
A: Click here to view our return policy.
Q: How will my product be shipped?
A: All our products are shipped via UPS and you have the option to expedite your purchase for a small additional fee.
Q: How much does shipping cost?
A: Shipping prices are based on the total order amount. - UPS Ground = $9.95 flat rate - UPS 2nd Day = flat rate + $25 per order - UPS Next Day = flat rate + $75 per order
Q: How long will it take to receive my item after I place an order?
A: Standard shipping will take from 5-10 business days to be received. International shipping times will vary by location.
Q: Are international orders accepted?
A: We are able to ship internationally. However, please contact us prior to placing an order so that we may provide you with a shipping quote.
Q: How can I place an order if I experience difficulties with your website?
A: If you experience any problems placing an order with Laptopbackpacksource.com, please do not hesitate to contact our support team through our Contact Us page.
Q: Are purchase orders accepted?
A: If you are interested in purchasing our products for an organization, please fax a copy of your purchase order to (xxx) xxx-xxxx. We will contact you to arrange payment and verify your account information. Please email support@laptopbackpacksource.com with any further questions regarding purchase orders.
Q: Are COD purchases accepted?
A: Unfortunately no, COD orders are not accepted. We apologize for any inconvenience this may cause.
Q: How do I purchase an item through laptopbackpacksource.com?
A: If you find a product you would like to purchase simply click on the "Add To Cart" button. You may then continue shopping or go back to your shopping cart by clicking the "Shopping Cart" button at the top right of the screen. From your shopping cart you may select "checkout", then follow the prompts.
Q: Is it safe to purchase items from laptopbackpacksource.com using a credit card?
A: Yes, it is completely safe and secure to purchase items using a credit card. We have a secure merchant account that automatically deposits money from your credit card directly into our bank account without anyone ever seeing your personal account information.
Q: What is your return policy?
A: Click here to view our return policy.
Q: How will my product be shipped?
A: All our products are shipped via UPS and you have the option to expedite your purchase for a small additional fee.
Q: How much does shipping cost?
A: Shipping prices are based on the total order amount. - UPS Ground = $9.95 flat rate - UPS 2nd Day = flat rate + $25 per order - UPS Next Day = flat rate + $75 per order
Q: How long will it take to receive my item after I place an order?
A: Standard shipping will take from 5-10 business days to be received. International shipping times will vary by location.
Q: Are international orders accepted?
A: We are able to ship internationally. However, please contact us prior to placing an order so that we may provide you with a shipping quote.
Q: How can I place an order if I experience difficulties with your website?
A: If you experience any problems placing an order with Laptopbackpacksource.com, please do not hesitate to contact our support team through our Contact Us page.
Q: Are purchase orders accepted?
A: If you are interested in purchasing our products for an organization, please fax a copy of your purchase order to (xxx) xxx-xxxx. We will contact you to arrange payment and verify your account information. Please email support@laptopbackpacksource.com with any further questions regarding purchase orders.
Q: Are COD purchases accepted?
A: Unfortunately no, COD orders are not accepted. We apologize for any inconvenience this may cause.
